# "New Version Available" Popup

**URL:** <https://community.noloco.io/t/new-version-available-popup/1135>\
**Category:** Bugs\
**Created:** [August 22, 2024, 10:42am UTC](https://community.noloco.io/t/new-version-available-popup/1135 "2024-08-22T10:42:17Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![cizict](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@cizict](https://community.noloco.io/u/cizict)\
**Post date:** [August 22, 2024, 10:42am UTC](https://community.noloco.io/t/new-version-available-popup/1135/1 "2024-08-22T10:42:17Z")

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Hello,

I’d like to report a ‘bug’ in one of our apps. Where a popup stating that there is a ‘New Version Available’ of the app is appearing to our users. We have checked and the app is fully up to date. I double checked this by making a minor update and then publishing. Note, that this popup is not appearing for the ‘builder’ user. See screenshot attached.

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/noloco/original/1X/7aa6ff211ef3078a3cb652ab34316655f902fe11.png)

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**Author:** ![darragh](https://dub1.discourse-cdn.com/flex005/user_avatar/community.noloco.io/darragh/32/12_2.png) [@darragh](https://community.noloco.io/u/darragh)\
**Post date:** [August 22, 2024, 11:23am UTC](https://community.noloco.io/t/new-version-available-popup/1135/2 "2024-08-22T11:23:19Z")

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Did the user reload the page after you published the app? If not, then this is working as expected

If it’s showing after a reload, that could be different.

Could you share the link to the app with us?

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**Author:** ![cizict](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@cizict](https://community.noloco.io/u/cizict)\
**Post date:** [August 22, 2024, 11:29am UTC](https://community.noloco.io/t/new-version-available-popup/1135/3 "2024-08-22T11:29:01Z")

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Hi Darragh,  
the users have clicked on the pop up which refreshed, refreshed the page manually and have since logged out of PC and logged back in. Pop up still there. Link to the app:  
[https://cizict.noloco.co/](https://cizict.noloco.co/)

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**Author:** ![darragh](https://dub1.discourse-cdn.com/flex005/user_avatar/community.noloco.io/darragh/32/12_2.png) [@darragh](https://community.noloco.io/u/darragh)\
**Post date:** [August 22, 2024, 11:52am UTC](https://community.noloco.io/t/new-version-available-popup/1135/4 "2024-08-22T11:52:25Z")

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I just registered with that app @cizict and I’m not seeing the issue myself

Is there anything else I could be missing?

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**Author:** ![cizict](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@cizict](https://community.noloco.io/u/cizict)\
**Post date:** [August 22, 2024, 1:31pm UTC](https://community.noloco.io/t/new-version-available-popup/1135/5 "2024-08-22T13:31:11Z")

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Hi Darragh,

Nothing that i can think.

My colleague has confirmed that they are still having the same issue (on desktop and mobile). We are both Team Admin’s. We have two apps and the notification is only appearing on this one.

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**Author:** ![darragh](https://dub1.discourse-cdn.com/flex005/user_avatar/community.noloco.io/darragh/32/12_2.png) [@darragh](https://community.noloco.io/u/darragh)\
**Post date:** [August 22, 2024, 2:29pm UTC](https://community.noloco.io/t/new-version-available-popup/1135/6 "2024-08-22T14:29:45Z")

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> We are both Team Admin’s.

This could be the problem

Are they a builder too?

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**Author:** ![darragh](https://dub1.discourse-cdn.com/flex005/user_avatar/community.noloco.io/darragh/32/12_2.png) [@darragh](https://community.noloco.io/u/darragh)\
**Post date:** [August 22, 2024, 2:36pm UTC](https://community.noloco.io/t/new-version-available-popup/1135/7 "2024-08-22T14:36:19Z")

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Hi @cizict this was the issue.

If your colleague reloads the page now they will have full access to the Noloco builder, which they didn’t previously.

If this should not be the case, you can remove them as an admin, or create a new role without the possibility of editing the app

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**Author:** ![cizict](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@cizict](https://community.noloco.io/u/cizict)\
**Post date:** [August 22, 2024, 3:15pm UTC](https://community.noloco.io/t/new-version-available-popup/1135/8 "2024-08-22T15:15:07Z")

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That’s fixed it. Thanks Darragh.

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**Author:** ![hannah](https://avatars.discourse-cdn.com/v4/letter/h/f04885/32.png) [@hannah](https://community.noloco.io/u/hannah)\
**Post date:** [August 23, 2024, 4:29pm UTC](https://community.noloco.io/t/new-version-available-popup/1135/9 "2024-08-23T16:29:15Z")

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Wait, does this appear to a User every time you do an update? LOL - my poor users.

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**Author:** ![darragh](https://dub1.discourse-cdn.com/flex005/user_avatar/community.noloco.io/darragh/32/12_2.png) [@darragh](https://community.noloco.io/u/darragh)\
**Post date:** [August 23, 2024, 4:43pm UTC](https://community.noloco.io/t/new-version-available-popup/1135/10 "2024-08-23T16:43:11Z")

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Only when you publish your changes @hannah

Which shouldn’t be as often

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**Author:** ![hannah](https://avatars.discourse-cdn.com/v4/letter/h/f04885/32.png) [@hannah](https://community.noloco.io/u/hannah)\
**Post date:** [August 23, 2024, 7:09pm UTC](https://community.noloco.io/t/new-version-available-popup/1135/11 "2024-08-23T19:09:24Z")

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Lol. Well that would probably be the wise thing for me to do @darragh.

But is not always the case. 👀😂

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**Author:** ![jhoney12](https://avatars.discourse-cdn.com/v4/letter/j/96bed5/32.png) [@jhoney12](https://community.noloco.io/u/jhoney12)\
**Post date:** [August 26, 2024, 7:52am UTC](https://community.noloco.io/t/new-version-available-popup/1135/12 "2024-08-26T07:52:52Z")

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Glad to hear the issue was resolved! For users, it might be helpful to add a way to suppress or minimize the ‘New Version Available’ popup if frequent updates are a norm. This could improve user experience and prevent confusion, especially if updates are minor or frequent.

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**Author:** ![darbylou](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@darbylou](https://community.noloco.io/u/darbylou)\
**Post date:** [April 3, 2025, 3:04pm UTC](https://community.noloco.io/t/new-version-available-popup/1135/13 "2025-04-03T15:04:31Z")

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I’m having the same issue, I’m a team admin but I think I’m also a builder? I’ve tried logging out and logging back in, I refresh, but I can’t get the box to go away, regardless. Any suggestions?

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**Author:** ![garyGHL](https://dub1.discourse-cdn.com/flex005/user_avatar/community.noloco.io/garyghl/32/555_2.png) [@garyGHL](https://community.noloco.io/u/garyGHL)\
**Post date:** [April 4, 2025, 8:41am UTC](https://community.noloco.io/t/new-version-available-popup/1135/14 "2025-04-04T08:41:15Z")

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Me too, been with Noloco a year now and never new my users were getting this 😳

I publish most days as I create new reports most days, not one of my users has mentioned it 😀
