# \[Solved\] App-media.noloco.app uses an unsupported protocol

**URL:** <https://community.noloco.io/t/solved-app-media-noloco-app-uses-an-unsupported-protocol/1781>\
**Category:** Ask for Help\
**Created:** [March 10, 2025, 12:29pm UTC](https://community.noloco.io/t/solved-app-media-noloco-app-uses-an-unsupported-protocol/1781 "2025-03-10T12:29:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![garyGHL](https://dub1.discourse-cdn.com/flex005/user_avatar/community.noloco.io/garyghl/32/555_2.png) [@garyGHL](https://community.noloco.io/u/garyGHL)\
**Post date:** [March 10, 2025, 12:29pm UTC](https://community.noloco.io/t/solved-app-media-noloco-app-uses-an-unsupported-protocol/1781/1 "2025-03-10T12:29:17Z")

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Hi all, tried my first docs automator today, everything works fine with the exception of trying to view the pdf from Noloco front end.

It does create, email and save the document, but when clicking to download/open in Noloco it throws this error. Any ideas?

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/noloco/original/2X/e/e6fb3fdee6d6e71ab564ef67d0d93d13a43ed8fe.png)

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/noloco/original/2X/5/53c3602cc0afacf3b215388b397985622df055f6.png)

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<div class="post-metadata">

**Author:** ![garyGHL](https://dub1.discourse-cdn.com/flex005/user_avatar/community.noloco.io/garyghl/32/555_2.png) [@garyGHL](https://community.noloco.io/u/garyGHL)\
**Post date:** [March 11, 2025, 10:32am UTC](https://community.noloco.io/t/solved-app-media-noloco-app-uses-an-unsupported-protocol/1781/2 "2025-03-11T10:32:28Z")

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Fixed this one if it helps anyone in the future.

I had to add Noloco urls to the routers firewall, this was affecting me on BT & Sky routers in the UK. Also fixed a few other issues I had been seeing.