In App Support Window doesnt work

Bugs
1

The Support Window inside the editor just shows white.

2

Hi @_4N - we’re taking a look at this, but have you tried reloading the page to make sure you’re on the latest version of Noloco?

A screenshot would help us understand what’s happening.

3

Yes, reloaded the page and tried deleting cache as well. It’s been like this since monday.

Another user is having the same issue.

Bildschirmfoto 2026-01-07 um 14.08.31
Bildschirmfoto 2026-01-07 um 14.08.31449×1258 51.1 KB

4

Can you contact us on the chat on https://portals.noloco.io if this is still happening?

Thanks

5

Hey @_4N - we got to the bottom of this and were able to fix the issue.

You’ll just need to reload the page.

Sorry about the trouble, and thanks for your patience while we found the edge case