Formatting Emails from Workflows

Can you format emails sent via workflows? I’d like to set a few of the items in the email to bold.

I tried Markdown and 1 HTML tag but didn’t get that to work.

Cheers!

Diana

Hey @dianakirby - at the moment we don’t support any formatting options in our workflows.

It’s something we’re definitely thinking about though.

It would be great to have a better understanding of what you’re trying to do

Assuming there’s not a way to add a picture (external company logo of my user) to a workflow email?

Hey Darragh- sorry for the late reply. I’ve since come across this another few times. I like to send some items in bold in emails- typically when it’s going to clients/external users and I want to “highlight” a particular section for them so they don’t miss it.

It’s often I want to add bold to a few words.

example- I’m sending record details for a referral record. I want to but the titles in bold while leaving the content not bold:

Referral Name: Diana Kirby
Email: diana@weactualize.com

Thanks for some extra context @dianakirby

This is something we hope to work on pretty soon

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Great to hear this is something that would be worked on. Have a similar use case to Diana where having markdown capabilities in the email design would be a huge win.

Finding that would allow us to easily organize some of the data points we’re including in the emails while having a bit more control over the formatting