I want to +1 this as I went to do this same thing today and ran into the same experience. The main thing I’m trying to solve for here by tagging the User is to send them a notification because they’ve been tagged, but in the native way it would be if a user was typing out their comment manually.
I can work around this by just adding a step to my workflow to send a native push notification, but it would be a cool feature to have within the “add a record comment” workflow action.
We actually do support this, and it’s documented in our guides, admittedly it’s under the section of Make / Zapier.
If you want to mention a colleague or customer in a comment when creating comments programmatically, you can mention them by ID using this format @[123] where 123 is the Noloco User’d ID.
Thank you! It’s so silly- I actually tried this too but forgot about it, but I added a “@” at the start because I was thinking of it like manually tagging someone it showed up as @123 But now I know to add the around it. Appreciate it and the helpful reminder to check guides first as well!!