I’m sure this has been reported before, but only could find a similar issue but slightly different. So reporting here, apologies if duplication.
I have records being created via Xano API. I have noticed that sometimes, and can’t see a pattern, where I’m using lookups of lookups, they do not get populated until I manually update the record in Noloco.
I use these look-up fields for permissions, so causing some issues as you might imagine. Any help hugely appreciated, can provide examples etc. Thanks!
Just an FYI, I’m still seeing this issue and it has to somehow be related to the order that records are being added to my database.
So I have 2nr video records, each linked to a submission record. The submission record is used for the look-up value.
When the first video arrives, the submission is not populated, but instead added a little later, which seems to make the lookup function correctly. When the second video arrives, the submission exists when the record is created, and then the lookup doesn’t seem to work. I guess it’s because the first scenario has an update, which in turn fetches the look-up. Or something like that anyway!
It’s really hard to see the pattern because the data in being synced in from Xano, so it’s often hard for me to see the order it is being synced into the database, not sure if this is strictly in timestamp order, or whether it batches. But I’ll keep testing and see if I can somehow isolate.
You’ll see in the below grab though that the “client” field is a look-up from submission. Most of them not populated for some reason, and this is what I use for permissions! In the submission record, all the client data in the records is populated, but these are once again looked-up from another field. So it definitely seems to be when the look-up source is a look-up itself.
I’m still having issues with this unfortunately. After looking at it in more detail, it seems that when the record is synced across from Xano, but no further updates are made to the record (either manually or via sync), the look-up of look-up doesn’t work.
Any help on this would be hugely appreciated, otherwise I’ll have to work out how to force re-sync somehow after initial sync is completed, which I’m not 100% sure will work.
Not sure if this is the right thread to ask about this in but I’m seeing lookups of linked tables not populating unless I remove the lookup and add it back.
I think it has something to do with the direction of the link but since I’m building right now I keep moving things around and cant say that for certain - using make.com and some conditional logic as a work around
@darragh@carlos Morning! Really sorry to chase on this one but just wanted to check if on the radar? I can follow another route by adding my linked fields directly to avoid look-ups, just don’t want to do this if not necessary! Many thanks in advance
Hi @lukebranford - it’s something we have on our list, but because it’s due to the intricacies of syncing, we haven’t been able to reliably reproduce the problem.
It’s something we hope to tackle in the next few weeks.