I’ve got an iPhone user that has dowloaded the PWA but it never asked them if they wanted to enable notifications and, when they go into the settings, the app doesn’t show up in the list of apps. Anyone else run into this? Any solutions? I met with the user in person yesterday. Deleted the PWA and all of its data, then re-downloaded it, and still no luck.
Hello @thecasemaster
Sorry to hear you are having an issue with Web Push on iOS. Did you already view the guide on PWA - https://guides.noloco.io/settings/progressive-web-apps?
If so, Is this the only iOS device having this issue?
To use Web Push on iOS 16.4+ you have to tap share from the browser and then “Add to Home Screen” Once you have added to home screen, tap the icon for the PWA. Did you get prompted for notifications?
More troubleshooting: Try this Notification / Web Push testing test site: Push.foo
Reply if this fixed the issue. If you are still having issues, make sure the OS and Browser are up to date and power cycle the app. Reply with the iOS version, browser, and model.