Comment workflows can be configured to be posted under a dynamic author (a user value from the trigger record). But being able to post a comment under a static value (i.e. the organization that “owns” or “offers” the portal/app to their clients) would be so helpful/a core functionality for comment workflows. Example below… The comment should post as the organization/someone from the organization, but instead it posts without an author.
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Static authors are not supported yet, but Dynamic should work just fine - do they not?
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@darragh I’m sorry, you’re absolutely right – dynamic works, it’s just static. Updated my request.
Def could use this feature in a couple projects I’m working on as well!
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Yeah this keeps coming up for me like every couple weeks. Really important to have static authors in workflows
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